Online Community Best Practices
http://www.web-strategist.com/blog/2008/02/14/forrester-report-online-community-best-practices
http://webstrategy.typepad.com/my_weblog/2008/02/forrester-onlin.html
http://www.martinkloos.nl/2008/02/17/forrester-online-community-best-practices/
http://www.jmorganmarketing.com/online-community-strategies-and-a-counter-argument/
http://www.web-strategist.com/blog/2008/02/05/findings-from-the-community-best-practices-workshop/