Bank are potentially one of the sectors that will change a lot because of business possibilities that a technology like SaaS will enable. Competition will come from completely new sectors because they are better at reaching the market or using the “intelligence of crowds”.

While searching a little further I found this blog post from Jeff Jarvis where he is asking for examples of bank services that Google would be very good at. Examples are peer to peer lending, more transparency around transactions in stocks, open source platforms to increase functionality (E-invoices anyone?).

In a way Google checkout and it’s competitor PayPal are already on the move. In my view banks really have to start thinking on how to really innovate their processes through which they create value for their customers.